Return Policy
At Hprint-world, we strive to provide the highest quality products and exceptional customer service. If for any reason you’re not satisfied with your purchase, we offer a hassle-free return policy.
Return Window
You have 7-10 business days from the date of delivery to return your product for a full refund or exchange.
Eligible Items for Return
We accept returns on:
- Unopened and unused products in their original packaging, including remanufactured printer inks, specialty printer papers, and printers.
- Products that are defective or damaged upon arrival.
We cannot accept returns on:
- Opened, used, or damaged products that are not due to a manufacturing defect.
- Products that are beyond the return window.
How to Initiate a Return
To initiate a return:
- Contact our Customer Service team via email at info@hprint-world.com or support@hprint-world.com or phone at +91 80607 73432 or +44 743 776 8442.
- Provide your order number and the specific product(s) you wish to return.
- Our Customer Service team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your items.
Return Shipping
You are responsible for the cost of return shipping. We recommend using a tracked shipping service for your returned items. Please keep your return receipt for your records.
Refunds
Once we receive your returned item(s) and verify that they meet the conditions outlined above, we will issue a full refund for the purchase price (excluding original and return shipping costs) to your original payment method within 7-10 business days. You will receive a confirmation email once your refund is processed.
Defective or Damaged Products
If you receive a defective or damaged product, please contact our Customer Service team immediately. We will work with you to resolve the issue, which may include a replacement product, a full refund, or store credit.
Important Notes
- All returns must be accompanied by a copy of your original receipt or packing slip.
- We reserve the right to deny returns that do not meet our return policy guidelines.
Contact Us
If you have any questions about our Return Policy, please contact us:
Email: info@hprint-world.com, support@hprint-world.com
Phone: +91 80607 73432, +44 743 776 8442
Address: Haryana – India
Phone: +91 80607 73432, +44 743 776 8442
Address: Haryana – India
We appreciate your business and want to ensure a smooth return process if needed.